Brits are working longer and longer hours than ever before, with an average 42 hour working week making us the busiest nation in Europe. When we get home, it should then be a time to sit back, relax and put our feet up. Sadly though, this isn’t always the case. A recent survey by cleaning brand Vileda found that more than half of Brits find the cleanliness of their home to be a stress, with one in four worrying that the presentation of their house will lead to judgement by their loved ones.

Thankfully, there is a whole range of different trade services available which are focused on making our lives at home easier to manage.

Which tradesperson service is right for you?

House cleaning is one of the most popular household services, with demand for regular home cleaning increasing by more than 25% in the last five years. However, there are also plenty of other chores around the house that may require or benefit from regular professional attention. These include a helpful green fingered hand when it comes to garden maintenance.

British gardeners on average spent a whopping 5,675 hours tending to their outdoor spaces over a 50-year period. Many people simply don’t have the time, despite wanting to be able to reap the benefits of a beautiful garden. Tradesperson services can assist with everything from rubbish removal of rubble and waste plant products after a big renovation to regular grass cutting to ensure that you can enjoy your home both inside and out.

Other services may be more essential to the smooth running of a home. An annual boiler service is required, for example, to ensure that a heating system is operating correctly and to avoid it breaking down from heavy use in the colder months. Additionally, you may need to rely on certain knowledgeable experts to rectify serious issues that can cause stress, discomfort and potential hygiene issues. These include the likes of pest control and drainage companies, who may be required to tend to blocked drains and toilets.

Considerations when hiring a tradesperson

Before you hire a tradesman, it is important to ask certain questions and carry out certain checks. Of course, this will vary depending on the type of service, but whether you are hiring a roofer or simply someone to rake up leaves, it’s always recommended that you ask to see their previous work. Request to see pictures of projects they have already completed and ask to be put in touch with their previous clients. By doing this, you can gain a reliable insight into everything from the tradesperson’s professional manner to the speed of their work from the people who know them best: their customers.

For more regular services, such as gardening and house cleaning, it’s worth having a discussion with your tradesperson regarding which tasks are a priority. It may be easier and more time and cost-effective for you to complete certain chores yourself, such as washing dishes and trimming back leaves, allowing them to focus on the larger jobs. Having these responsibilities clearly set out and understood from the start will manage your expectations and maintain a healthy relationship between you and your tradesperson.

Certain jobs will require your tradesperson to hold specific qualifications. If you are booking a boiler service or any maintenance work to your home’s heating, then the tradesperson will legally have to be Gas Safe registered. This is true of any professional who is required to work with gas appliances.

Other qualifications can give you a good indication of their competence. For example, a draining professional may have completed a City & Guilds Drainage Engineer Course, hold a Diploma in Sewerage and Drainage Operations or be a member of a voluntary trade body, such as the National Association of Drainage Contractors. Be sure to ask about these memberships and accolades for peace of mind before you agree to hire a professional.

How Hoppy can help

If you’re wondering how to find a tradesman you can trust around your home, then you’ve come to the right place. At Hoppy, we work in partnership with Plentific to make finding expert local tradesmen as easy as clicking a button. We bring you the top recommendation for a variety of different tradesperson services in your area, from heating engineers to handymen and helpful cleaners.

You won’t have to go searching high and low for trusted recommendations, as all the tradespeople featured are Verified Plentific Pros. This means that they have undergone and passed a rigorous screening process to guarantee that they are trustworthy, professional and deliver to the highest of standards. With all hourly rates clearly displayed, you won’t have to worry about negotiating prices and, once you have found a tradesman who is right for the job, you can instantly book an appointment for a day that suits you.

The Plentific Guarantee

When you hire a tradesperson through Hoppy, you will be covered by the Plentific Guarantee. This means that all payments are taken securely online and held until your project has been completed. You’ll also be covered by a quality assurance, which means that if your tradesperson is unable to finish the agreed work for any reason, we will organise for another Verified Plentific Pro to take over.

So, search for a wide array of different tradesperson services and start feeling Hoppy at home today.

How does Hoppy find me a tradesperson? 

Hoppy have teamed up with a company called Plentific, this gives you access to a wide range of home maintenance services, from fixing leaky gutters to full-scale loft conversions. You can get a quote, delivered by your local trade professional, or pay a fixed price for a job. It’s completely up to you.

Who are Plentific?

Plentific is our trusted trades’ partner and Europe’s first fully-transactional home service marketplace. Hoppy chose them after a rigorous process. They have thousands of expert tradespeople ready and waiting to take on a range of new work. What’s more they can support you at every stage of your home improvement journey. From finding help to paying for a job well done. 

What’s the Plentific Guarantee then?

The Plentific Guarantee protects Hoppy customers when they hire trade professionals through Hoppy. It’s unique to the home improvement industry and you won’t find this level of cover anywhere else. We at Hoppy want you to be able to trust the Pro who is going to come and help you.

When you book a Plentific Pro, the Guarantee will ensure that they complete all of the agreed work to a high standard. They will help to arrange for the Pro to return if the work is not up to par; if the Pro is unavailable, Plentific will even arrange for a replacement and cover up to £1,000 in additional work.  

Each and every job booked through Plentific is covered by the Guarantee.

Does the Plentific Guarantee cost extra?

No. It’s to give you the peace of mind that any job booked through Hoppy, means you are going to get the job done right.

What’s a ‘Verified Pro’?

Verified Pros are trade professionals who’ve passed a rigorous screening test not just to show that they do top quality work but also that they have an excellent track record with customers.  

Only Verified Pros can offer Plentific’s insurance-backed ‘Workmanship Cover’ policy, which can insure a completed job for up to £50,000 for two years. 

What happens after I post a job?

By posting a job, you can get quotes for the work before you commit. Once you’ve given the details, the request is sent out to the network of tradespeople in your area. 

Anyone interested in the job can message your Plentific inbox and quote for the job. You can review the quotes and the trade pros’ profiles, and ask more questions before choosing the right one. Once you accept, the job can start. 

How do I accept a quote?

Simply log into Plentific, select ‘My projects’ and choose the project you’d like to accept a quote for.  

On the next screen there’s a list of trade pros interested in your job. Click on your chosen pro and select ‘Accept quote’. 

NOTE: to confirm your choice you’ll need to pay a deposit. For jobs under £250 it’s 50% of the job’s value. For those above £250 it’s 25%. 

How do I pay my trade pro?

Once the trade pro is ready to be paid they’ll send you an invoice via Plentific. If you’re happy, simply click ‘Pay balance’ to submit your payment. It’s that easy. 

Your invoice will be itemised with descriptions, so you know exactly what you’re paying for. Invoices for smaller amounts may just show one amount.

When do I need to pay my trade pro?

The first payment you make with your trade pro will be the deposit. And you’ll need to pay this to accept their quote. For jobs under £250 you pay a 50% deposit. For any projects above £250 it’s 25%. 

Once the work’s done, paying the balance depends on your arrangement with your trade pro. Usually, they invoice when the job’s been completed although for larger jobs they may want to set up a schedule of payments. This needs to be agreed before the job begins. 

Are my payments secure?

Yes. All payments sent via Plentific are 100% secure and confidential. So you can rest easy that any payments you make will reach your trade pro. 

What about cancellations or refunds?

If you want to cancel a job, the refund amount depends on what stage it’s at: 

  • If you’ve accepted a quote but haven’t paid your deposit, you can cancel anytime 
  • If you’ve paid your deposit, you can get a refund if you cancel within 14 days. Although your trade pro may charge admin fees 
  • If you’re within 14 days of the work starting on your project, you can get a deposit refund 
  • After 14 days, your deposit won’t be refunded 

If your trade pro has already taken your deposit and it’s still within 14 days, they must pay back the amount through Plentific. 

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