- Why switch with Hoppy?
Our goal at Hoppy is to make switching energy suppliers and managing your home as easy as possible – giving you more time for the fun stuff in life. Not only do we compare a selection of independent energy suppliers with very low rates, but the energy calculator Hoppy uses is accredited by Ofgem.
Hoppy also has the largest call centre for energy switching so you can speak to an expert in no time. Our home manager makes organising tasks around the house a breeze. Keep on top of your to-do lists by tracking everything in your 'digital logbook'.
And if you forget to check your energy meter, just set a reminder - it’s that easy. Sign up today and see the benefits of running your home on Hoppy.
- How easy is it to change gas & electricity suppliers?
With Hoppy? Super simple! We’ll do all the hard work, you just have to follow the steps below.
- Enter your name, postcode, and email address
- Let us know your energy usage and current supplier
- We'll show you the best gas and electricity deals in your area
- Pick the plan that suits you
- That's it, you've switched. We'll manage the rest and tell your new supplier
- I’m confused, what are the different types of energy tariff?
There are several energy tariff options to choose from for your gas and electricity needs. Your choice will depend on if you want your bill to be a set price, or are happy with price variations. The 5 main energy tariffs are:
- Standard Variable Tariff
This is the default tariff for most suppliers and once your current tariff ends you'll be automatically moved across to this.
- Duel Fuel Tariff
As the name suggests, this is a tariff for both gas and electricity. One of the main benefits is that you'll only need to deal with one supplier for both, but it's always good to shop around to see if you could get a better deal on a single fuel tariff.
- Fixed Rate Tariff
This tariff is fixed for a set period of time and is usually anywhere between 1 and 4 years. During this time, your tariff will not fluctuate up or down.
- Capped Rate Tariff
This allows the cost of your tariff to decrease, however, it will never increase above a set amount.
- Green Tariff
This is a great option for those looking to improve their eco-friendly credentials. You can choose between a mix of 100% renewable energy or a blend of both renewable and non-renewable.
- Payment Method
The type of payment you select can have an impact on how much you pay. There are lots of different types of payment options available with most energy providers. But the main two are prepaid and monthly direct debit. Energy providers usually save their best deals for their direct debit customers, so this payment option is worthwhile considering if it's feasible.
- Will my gas or electricity supply be interrupted while switching?
No, there will be no interruption. When switching, only your energy supplier will change, so no need to worry about your supply being cut-off or additional work needing to be done. Once you've switched over, your new energy bill will come from your new supplier.
- How long will it take to switch?
It should take no longer than 3 weeks to switch over to your new energy supplier. Most energy companies in the UK are signed up to the Energy Switch Guarantee, this means that the process will be handled by the supplier and must be completed within 21 days.
There is also a 14-day cooling off period, which means you can switch again without penalty in the first two weeks. Offering complete peace of mind.
- Do I need to cancel my Direct Debit?
Yes, it's a good idea to cancel your Direct Debit with your old supplier. They’ll send you a final bill once your account is closed. It's best to wait until the final payment has left your account and then cancel your Direct Debit.
If you've been overpaying, and your account is in credit, the supplier should send you the remaining balance.
Absolutely fantastic service, quick, easy and nothing too much trouble!
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