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How it works

Step 1: Enter your details

Simply enter your name, postcode, and email address - we'll take it from there.

Step 2: Let Hoppy do the work

We'll compare energy suppliers and show you the best deals

Step 3: Time to start saving

Confirm that you'd like to switch with us and we'll tell your new supplier. Just sit back, relax, and start saving.

If you have any questions or need help finding a deal, don't hesitate to call us: 020 3828 7053 (standard call charges apply).

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Gas & Electricity FAQs

What are the different types of energy tariff?

There are several energy tariff options to choose from for your gas and electricity needs. Your choice will depend on if you want your bill to be a set price, or are happy with price variations. The 5 main energy tariffs are:

Standard Variable Tariff

This is the default tariff for most suppliers and once your current tariff ends you'll be automatically moved across to this.

Duel Fuel Tariff

As the name suggests, this is a tariff for both gas and electricity. One of the main benefits is that you'll only need to deal with one supplier for both, but it's always good to shop around to see if you could get a better deal on a single fuel tariff.

Fixed Rate Tariff

This tariff is fixed for a set period of time and is usually anywhere between 1 and 4 years. During this time, your tariff will not fluctuate up or down.

Capped Rate Tariff

This allows the cost of your tariff to decrease, however, it will never increase above a set amount.

Green Tariff

This is a great option for those looking to improve their eco-friendly credentials. You can choose between a mix of 100% renewable energy or a blend of both renewable and non-renewable.

Payment Method

The type of payment you select can have an impact on how much you pay. There are lots of different types of payment options available with most energy providers. But the main two are prepaid and monthly direct debit. Energy providers usually save their best deals for their direct debit customers, so this payment option is worthwhile considering if it's feasible.

How can I switch energy supplier?

There are lots of ways. You can visit a supplier’s website directly or give them a call. Alternatively, use a price comparison website (like Hoppy!) You’ll get the most accurate quotes if you have your most recent bill handy.

Once you choose a new tariff, your new supplier will contact your old one so you don’t have to.

What’s an exit fee?

Suppliers sometimes charge exit fees if you want to leave a fixed energy tariff contract before it ends.

When my fixed tariff expires, how can I renew it?

Your supplier will give you plenty of notice before your fixed tariff ends and tell you your options. You can either choose another fixed tariff from your existing supplier or switch to a new deal with a new supplier. If you don’t do anything you’ll lapse onto your supplier’s standard variable tariff and these are the more expensive ones.

It’s also worth noting that, once you receive your renewal notification from your supplier, you are free to switch without penalties – even if your current tariff has exit fees.

How easy is it to switch energy supplier?

With Hoppy? Super simple! We’ll do all the hard work, you just have to follow the steps below.

  1. Enter your name, postcode, and email address
  2. Let us know your energy usage and current supplier
  3. We'll show you the best gas and electricity deals in your area
  4. Pick the plan that suits you
  5. That's it, you've switched. We'll manage the rest and tell your new supplier
Are smart meters safe?

We’ve checked with Smart Energy GB. They say Public Health England sees no danger or risk from smart meters. The smart meters used in Britain exceed every UK and EU safety standard. So it’s a Yes from us.

Should I cancel my direct debit after switching?

Yes, it's a good idea to cancel your Direct Debit with your old supplier. They’ll send you a final bill once your account is closed. It's best to wait until the final payment has left your account and then cancel your Direct Debit.

If you've been overpaying, and your account is in credit, the supplier should send you the remaining balance.

Why switch with Hoppy?

Our goal at Hoppy is to make switching energy suppliers and managing your home as easy as possible – giving you more time for the fun stuff in life.  Not only do we compare a selection of independent energy suppliers with very low rates, but the energy calculator Hoppy uses is accredited by Ofgem.

Hoppy also has the largest call centre for energy switching so you can speak to an expert in no time. Our home manager makes organising tasks around the house a breeze. Keep on top of your to-do lists by tracking everything in your 'digital logbook'.

And if you forget to check your energy meter, just set a reminder - it’s that easy. Sign up today and see the benefits of running your home on Hoppy.

Should I pay by Direct Debit?

According to Ofgem, more than 50% pay their energy bills using Direct Debit. It’s quick and easy and you can spread payments equally over the length of your tariff. This means that even though you’re likely to use more energy in the winter and less in the summer, your payments will be the same. Your supplier will tell you how your DD is calculated and you’ll have regular reviews to make sure you’re not paying too little or too much.

How long does it take to switch energy supplier?

It should take no longer than 3 weeks to switch over to your new energy supplier. Most energy companies in the UK are signed up to the Energy Switch Guarantee, this means that the process will be handled by the supplier and must be completed within 21 days.

If there are any issues – such as if you have any outstanding debt – you’ll be notified during the switch process.

There is also a 14-day cooling off period, which means you can switch again without penalty in the first two weeks. Offering complete peace of mind.

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